Practice Performance Improvement/ Reporting
Is it a challenge in your organization to provide physicians and practice managers with current, accurate and meaningful performance data? Can your executive team easily compare key metrics for each of your hospital owned/employed practices? Are some of your practices on different systems making comparison more difficult? How do your practices compare to specialty norms? Are your practices’ patients satisfied and what was their experience?
Standardize your reporting with MMA’s Performance Monitoring and Reporting Tools and Services.
Our service provides meaningful information across all of your system platforms, identifying key operating metrics, benchmarking those to norms, and collaboratively defining strategies for revenue improvement, cost reductions, and quality improvement.
Our approach begins with a brief assessment of current practice services and specialty specific issues. We train your team on report interpretation, key metrics and process improvement.
Data is acquired (either via secure HIPAA compliant VPN access, electronic copy, or electronic template) from PM/EMR system and G/L system.
Data are mapped into the MMA reporting system, modeled to your practice metrics, standardized across your practices, reported on your Dashboard and executive summaries. Detail is available.
Performance issues are highlighted for your executive team, physicians and practice managers.
Regular conferences (Live or Web) to review performance, recommendations and action plans.
In addition, your practices’ utilization of MMA’S Online Patient Satisfaction Surveys provides easy internet completion, rapid feedback and system based comparisons so you know which units need the assistance.